Quest Quanum Utilities (QQU)

Quest Quanum^® Utilities (QQU) is an application that provides add-on utilities and a browser extension that enable your browser to perform certain functions within eLabs, including DYMO LabelWriter^® label printing and patient demographics bridging. If QQU has not already been installed on your computer, you may be prompted to install it when you first attempt to print labels or retrieve patient information from an external system. You may also be prompted to update QQU if a newer version becomes available.

The following images show the QQU extension as it appears in Microsoft Edge™ (Chromium) or Google Chrome™ browsers. (Click an image below to view it full-size. Click it again to collapse it.)

Note: You can determine whether the extension is installed and enabled by accessing the browser’s Extension settings and verifying that the indicator appears enabled (Edge , Chrome ). If you are experiencing issues with QQU, first confirm that the extension is enabled. If enabling the extension does not resolve the issue, the QQU application may need to be reinstalled with all browsers closed.

QQU silent installation (for local administrators)

After downloading the latest installation package, you can perform a silent installation of QQU by running the following (case-sensitive) command:

QuestQuanumUtilities.exe -i silent

The following additional parameters can be used with this command, as needed:

Parameter

Description

‑D$FORCE_EXTENSION_INSTALL$=true

Sets the required Microsoft Edge or Google Chrome extension to forcibly install and activate. When this command is used, the extension cannot be disabled in either browser; this is by design, because QQU requires both the desktop application and the browser extension to function.

Note: Using this parameter also results in the following message displaying within your browser settings: “Your browser is managed by your organization”.

‑D$FORCE_EXTENSION_ICON$=true

Forces the QQU extension icon to display in the browser’s toolbar.

‑D$DISABLE_AUTO_UPDATE$=true

Disables QQU’s automatic update mechanism (automatic updates are enabled by default).

Note that QQU must be kept up-to-date, and users will receive warnings with instructions to upgrade if their QQU version is too old. Providing the ability to disable auto update does not imply that the QQU deployment is meant to be a one-time installation.