View Billing Information Requests

1 In the menu bar, click Billing > Billing Information Requests.

Notes:  

The Billing menu appears only if the lab supports this feature, and the Billing Information Requests menu item appears only if you have open billing trailers.

You will also be notified of billing information requests on the Home page, as well as on the Order Entry page. If a notice appears, you can click the link to launch the application and resolve the billing trailers.

2 On the Billing Trailers website, select a client account to view the associated patients with trailers. If no billing trailers are available, a message appears indicating that there is no request for billing information.

3 Click a line item representing a billing trailer to fill in or correct information.

4 Submit when finished.

5 Repeat steps 24 as needed for additional trailers.

6 Close the Billing Trailers window.