Access the Payment Log

1 In the menu bar, click Billing > Pre-Payment Daily Log.

The PSC Payment Daily Log website appears in a separate browser window.

Notes:  

The Billing menu does not appear for contracted phlebotomists. For PSC employees and IOPs, it appears only if the lab supports this feature.

The Pre-Payment Daily Log menu item appears only if the lab supports pre‑payments and uses Quest Diagnostics for its billing. (If the lab uses InstaMed for its billing, this menu item does not appear.)

2 In the Payment Method list, click the payments you want information about (All Payments, Credit Card, or Non Credit Card).

3 To limit the report to a specific order ID, requisition number, or client, type the appropriate information in the Payment Order Id, Requisition Number, or Client Number boxes.

4 To view the log for a day other than today, in the Select Date list, click the appropriate date.

5 Click View Report.

The PSC Payment Daily Log page displays all of the payments that meet the specified criteria.

6 Do one or more of the following:

To reprint a receipt, click the appropriate number in the Order ID column, and then click Print Receipt.

To refund or cancel a payment, click the appropriate number in the Order ID column, click Cancel Payment, click OK on the confirmation message, and then click Print Cancel Receipt.