Order Supplies
1 In the information bar, click Supplies.
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Note: The Supplies menu appears only if your current lab supports this feature. |
2 To find the item(s) that you want to order, do one or more of the following:
• Select a category. In the Filter By list, click the category of supplies that you want to order
• Select a client. To change the client for which the supplies are being ordered, click the appropriate one in the Client list.
If you can access more than one client, your default client appears automatically. You can change your default client via your user profile.
• Search for a supply. To narrow the list of supplies that appears, in the Search field, type a few characters of the name or the ID number of the supply that you want to order.
3 Browse the list of supplies.
The numbers at the top and bottom of the supply list indicate the total number of available supplies and the number of supplies currently displayed. To go to the next page or previous page, click the appropriate arrow button.
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Tips: • If you are already at the specified location, the arrow is inactive. For example, if you are at the beginning of the list, the beginning of the list button and previous page button are inactive. • To change the number of supplies displayed, click the down arrow ( |
) and click the desired number (4 To order a supply, type the desired quantity (up to four digits) in the corresponding Qty box, and click Add To Cart.
A message appears, indicating that the supplies have been added to your cart.
When ordering, be sure to note the Units shown for each item.1 in the Qty column rather than 200; otherwise, you would receive 200 boxes of 200 each.
5 Repeat steps 3–4, as needed, to order additional supplies.
The Order Cart page displays a supply name and description, a product ID, the units, and the quantity of each item ordered.
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Note: If a product is obsolete (no longer available for order), a message appears, notifying you to remove the obsolete product and select an alternative product to replace it. |
7 To update the quantity of any of the supplies being ordered, type the new quantity in the corresponding Qty box. To remove an item from the cart, click 
next to that item.
8 Select the desired shipping address.
Up to the last five shipping addresses used are shown, and the last address shipped to appears first.
If the desired address is not correct or does not appear, edit an existing address by clicking 
, or add a new address by clicking New Address and then clicking . (A P.O. Box is not a valid shipping address.)
9 To create a recurring order based on the supplies currently in the cart, in the Recurring Order section, click and do the following:
a Specify a date range by clicking 
and selecting the Start Date and End Date (up to six months in advance).
b Click either Weekly or Monthly to specify the order frequency.
c Specify the remaining frequency options
d Click Save Changes.
The recurring order is added to the Recurring Orders page. (For more information about managing recurring orders, see Manage Recurring Supply Orders.)
10 To specify a new email recipient for shipping status updates, click , type the email address, and then click Save Changes. Repeat this step to add multiple recipients. (To delete an existing recipient, click next to the desired email address.)
The email address for the selected client is prepopulated if one is defined.
11 To include any comments with your order (for example, to call attention to items that you need immediately), type your comments in the Comments field.
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Note: The Comments field is optional and providing information in this field may delay the order, as a manual review of the content is required before the order is processed. |
12 To submit the order, click Place Order.
An email is sent to Quest Diagnostics, and the Supplies page reappears.
