System Requirements

Hardware Requirements

A Windows® computer that meets Microsoft®‘s system requirements for either Windows 11 or Windows 10 (until October 2025 when Windows 10 support ends)

A minimum screen resolution of 1280 x 720

Any LaserJet®-compatible printer supported by your operating system

One of the following label printers:

DYMO LabelWriter® 4XL, 450 Turbo, or 550 Turbo (requires specific Dymo label stock)

Zebra® LP 2824 Plus™, ZD410, or ZD411

Internet service provider with high-speed access

Notes:  

Only the label printers listed above have been officially tested and are supported. End of life label printers have been removed from the list and are no longer supported.

To retrieve patient demographic information from an identification card with a magnetic strip (such as a driver’s license), you must have a card scanner.

Software Requirements

Microsoft Windows 11 or Windows 10 (until October 2025 when Windows 10 support ends)

One of the following browsers, on a compatible PC or mobile device:

Microsoft Edge™ (Chromium), latest version (preferred)

Google Chrome™, latest version

Apple® Safari® (iOS/iPadOS only), latest version

To enable support for patient demographics bridging and DYMO LabelWriter or Zebra (single accession) label printing, you must have Quest Quanum Utilities (QQU) installed and the corresponding browser extension enabled. For more information, including instructions for installing QQU, see Quest Quanum Utilities (QQU).

Any additional software that might be required for specific tasks, such as printing labels using one of the supported label printers listed above. For more information, refer to your label printer documentation.

To access spreadsheets, you must have a supported version of the Microsoft Excel® Desktop App. (Excel Viewer and Excel for the web are not supported.)

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