Working with Order Entry File Time Reports

An order entry file time report is an Excel spreadsheet that contains information about the average times taken to search for a patient and to file an order. This information can be requested for one or more specific PSC facilities, or for all PSC facilities.

When requesting this report, you can specify what data you want to include. The data available for this report include the following:

Facility

Average patient search time. The time from when the user enters a patient and date of birth and clicks the Search button to when the patient list is displayed. These average times are for patient searches performed by PSC users.

Average order filing time. The time from when user enters a patient and date of birth and clicks the Search button, or clicks the Add New Patient link to when the File button is clicked, and includes the average Patient Search Time. These average times are for lab orders created from scratch by PSC users.

You can also request a new report based on previously defined criteria and make any changes that you want.

This report can be run one time, or can be scheduled to run on daily, weekly or monthly intervals. You can create a maximum of three recurring reports. After six months, recurring reports expire and must be resubmitted to continue running. You will receive a reminder email 1 week before a report expires.

This report may be emailed to you at the email address that Quest Diagnostics has on file for you, if applicable. This report may also be emailed to any Quest Diagnostics employee using a company email address (for example, @QuestDiagnostics.com or @AmeriPath.com). Multiple recipients must be separated by commas.

The first row of an order report displays the report name, the second row displays the date and time that the report was generated, and the third row displays the filter criteria specified for that report. The column headings that appear in the fourth row vary, depending on what data was requested when the request for the report was submitted. The remaining rows of the report display the data that matches the specified criteria.

Notes:  

The Date Requested column in the Generated Reports area displays the date and time that the request to generate the report was submitted; the second row of the report itself displays the date and time when the report generation was complete. Depending on the amount of data in the report, these dates or times could be significantly different.

If you requested more data than can be displayed in your version of Excel, a message appears. You must change the criteria and submit a new request.