Working with Patient Count Reports

A patient count report is an Excel spreadsheet that indicates how many patients have had specimens collected, including drop-offs. Patient count reports also indicate how many times certain types of orders were filed.

There are two types of patient count reports: a regional report and an all region report.

Both reports can be run one time, or can be scheduled to run on daily, weekly or monthly intervals. You can create a maximum of three recurring reports. After six months, recurring reports expire and must be resubmitted to continue running. You will receive a reminder email 1 week before a report expires.

Both reports may be emailed to you at the email address that Quest Diagnostics has on file for you, if applicable. This report may also be emailed to any Quest Diagnostics employee using a company email address (for example, @QuestDiagnostics.com or @AmeriPath.com). Multiple recipients must be separated by commas.

Regional Patient Count Report Content

The regional patient count report is limited to one region, and can provide a summary view or a detailed view. The summary view includes data for managers within the selected region, along with a summary for that region. This data are broken out by business unit. For each manager, the report includes the following information:

• Region name

• Business unit name as it appears in the facilities database (which might not match the eLabs site ID)

• Manager name (LastName FirstName)

• Total number of patients (including drop-offs)

• Number of drop-off patients

• Number of Blueprint for Wellness orders or orders for other tests that include biometrics information

• Number of orders to manually track services that cannot be entered via eLabs (also referred to as manual requisitions or e-requisitions)

• Number of orders for exams required by insurance carriers

• Number of urine drug screen (UDS)/chain of custody (COC) orders

The first row of the report includes the totals for the selected region. The rest of the report is sorted alphabetically, first by the business unit name and then by the manager’s last name.

The detailed view of the regional patient count report includes the same kind of information as the summary view. However, instead of providing summary data for multiple managers, it provides data for one or more facilities for a single manager (along with a summary for that manager, broken down by business unit). The report can encompass all business units in the selected region or be restricted to a particular one. The detailed view also includes the following additional information:

• Facility code

• Facility name

• Number of facilities reported for the specified manager

The report is sorted alphabetically, first by the business unit name and then by the facility code.

All Region Patient Count Report Content

The all region patient count report provides the same kind of information as the regional patient count report, but it does not have to be limited to a single region. The summary view includes data for each selected region, sorted alphabetically first by region and then by business unit. (It excludes manager names.) If all regions are chosen, the first row of the report includes a summary for all of Quest Diagnostics.

The detailed view includes data for each facility in each selected region, including a summary for each region, business unit, and manager, and the number of facilities reported for each manager for that business unit. If all regions are chosen, the first row of the report includes a summary for all of Quest Diagnostics. The report is sorted alphabetically, first by region, then by business unit, then by the manager’s last name, then by facility code.

Note: If orders are filed with a facility that is not associated with a business unit in the facility database, the business unit will be blank in the report.