Add Attachments

1 Click Attachments at the top of the page.

Note: The Attachments button appears only if the lab supports this feature. This button becomes active only after you specify a client and retrieve or add a patient (as described in step 4 in Initiate an Order and step 1 in Retrieve or Add a Patient).

2 In the Attachments dialog box, do one of the following:

Upload an image or PDF file:

a Click Browse.

b Locate and select the file.

c Click Open.

Scan a document:

a Click Scan Image, or if your scanner supports duplexing, click the appropriate button.

If the attached scanner supports duplexing, you can use the Driver's License, Insurance Card, or Document (2 Sides) buttons to scan a two-sided document, or use Document (1 Side) for a single-sided document. Otherwise, use the Scan Image button to scan one or two sides, as needed.

The Image Scanning Live Preview dialog box appears.

The preview image automatically inverts, and the Scan Image button appears.

A clear image of the card appears on the Image Scanning Live Preview dialog box.

b Click Scan Image.

c If the image is acceptable, click Accept.

The Image Scanning Live Preview dialog box closes.

The Attachments dialog box displays a thumbnail of the uploaded or scanned image along with a larger image. The date and time that the image was scanned and your user name appear next to the thumbnail.

If the image is not acceptable, click Reject, make any appropriate adjustments, and then repeat step 2.

Notes:  

To see a larger image of any thumbnail, click that thumbnail in the Attachments dialog box.

To delete a previously uploaded image, click Delete next to the thumbnail.

You can upload a maximum of 4MB.

3 Click Close.

Note: You can view the attached images at any time by clicking Attachments again.

You can also add and delete images up until the time that you save the order. After you save the order, you cannot delete any image associated with it, but you can add new ones.

4 Depending on what is appropriate for this order, go to one or more of the following sections:

Add or Edit Guarantor Information

Add Comments

If you do not have to complete any of those tasks, click Next and go to one of the following sections, depending on what is appropriate for this order:

Verify Insurance Eligibility

Specify a Diagnosis

Specify a Test

Notes:  

Eligibility verification occurs only if your user account was configured by an administrator to perform this action, and the patient’s primary or secondary carrier has provided eligibility data.

A diagnosis might be required, depending on the client or insurance carrier.