Cancel a Filed Order (Online Edits Not Allowed)

1 Access the requisition log, change the filter criteria if necessary, and then click Search (as described in Filter the Requisition Log).

2 Position the pointer over the Actions link for the order that you want to cancel, and then click Modify.

Notes:   • If appears next to the Actions link, contact Client Services to request cancellation. • If a Cancel link appears instead of a Modify link, see Cancel a Filed Order (Online Edits Allowed). • For redirected and nationwide orders, be sure to cancel the instance of the order associated with the performing lab, not the original lab.

3 In the Type area, click the Cancel Requisition option button.

4 Indicate whether or not the specimen was sent to the lab by clicking either the Specimen Sent or Specimen NOT Sent option button.

5 If the cancellation is being requested by someone other than you, type the name of the appropriate person in the Requester Name box (LastName,FirstName).

6 If no number appears in the Phone Number box, or if the displayed number is incorrect, type the telephone number of the person who requested the cancellation.

7 In the Comments box, type any comments that you want to include with your request.

These comments will appear in the Modifications area of requisition log after you submit your request.

8 Click Submit.

Your request is sent to Client Services, and the requisition log appears again. Since the cancellation is not immediately sent to the lab, the status of the order remains Filed, but information about the cancellation request appears in the Modifications area.

Note: Clicking Cancel on the Requisition Modification Request page does not cancel the order. It simply discards your cancellation request.