Change an Existing Routing Rule
1 Display the existing routing rules (as described in View the Order Routing Rules.)
2 In the list of existing rules, click
next to the rule that you want to change.
The rule no longer appears in the list of existing rules, and the information from the rule appears in the Route From and Route To areas at the top of the page.
3 Make any desired changes to the lab, client, or order code, as described in Add a Routing Rule.
The updated rule appears in the list of rules, and the letter E appears on the right side, indicating that this rule has been edited.
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Notes: • After you click Save, the routing rule appears at the bottom of the list, even if it had a higher priority before you edited it. If you want it to retain the same priority, be sure to change the order of the rules before you submit your request. • If you added a new routing rule, and then edit it before you submit your request, the letter A rather than the letter E appears next to the rule, since it is still a new rule. |
5 To edit additional routing rules, repeat steps 2–4.
You can also add a new routing rule (as described in Add a Routing Rule), delete an existing rule (as described in Delete an Existing Routing Rule), or change the order of the rules (as described in Change the Order of the Routing Rules).
6 In the Requester Information area, if any required information (Name, Email, and Phone) is missing or incorrect, provide the appropriate information.
This area should display the contact information for the ordering provider or the appropriate person to contact with any questions about this request.
7 To include any comments, type them in the Comments area.
8 Click Submit.
A message indicates that your request has been submitted, and you will be contacted when your request has been completed.